Guy was great to work with in service when my old car died. He was very nice and explained things well. Derek did a great job finding us a car that we liked and was very patient with us.
Good follow up and problem resolution. Effective corrective actions. Neil and Ron are good customer service reps. They are really good with their responsibilities.
Excellent service!! Brakes & rotors replaced on my Toyoata Rav, with routine maintenance on Wed 5/29/19 & spark plugs changed on my Toyota Tacoma plus routine maintenance on Thurs 5/30/19. Ron & Guy were very helpful, professional, knowledgeable & damn friendly!! Nice folks!! Thanx to all!!
We only initially went to see whether my wife was interested in a vehicle: we were made to feel that the choice to buy or not was ours and secondary to our having a good experience. Mike began by reading and explaining the goals of Toyota of Smithfield, which is to service the customer (i.e., the potential buyer).Mike was personable, funny, and very informative ... I enjoyed him and the experience I had! My wife bought a vehicle and a couple of days later my son purchased one ... then, I traded in and purchased a vehicle!
Excellent and knowledgeable staff. We had an easy time with the purchase and finance of our new vehicle. Salesman Derek Beaulieu was great to work with very professional and accommodating to our needs.
Kassidy was wonderful to work with and made our car shopping experience very enjoyable. She is highly knowledgeable, inviting and patient. She actually spoke to my wife as an equal decision maker, unlike other dealerships we have been to. I would recommend her to anyone looking to purchase a Toyota. We will be back in years to come to work with her again! Do your self a favor and ask for her when you make your appointment!
Hello John, we just heard about your new dealership. Marie and I want to wish you ALL the success and happiness you deserve. You have been nothing but a gentleman and always helped us when we needed help. Thank you John, good luck and God Bless, Marie and Bob Spadaccino
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